![]() When a slot opens, the system changes this many waitlist records' Invited field from No to Yes. Often you will set this to one, but if you are using manual waitlist registration, then you might choose a higher number to increase the chance that at least one contact will follow through with the registration. Number of invitations per slot: When an extra space becomes available, the system will invite this many contacts from the waitlist, in the same order they joined.Waitlist this event: Set to Yes to enable the waitlist feature and reveal the Waitlist section, which contains the other settings described here.This setting isn't shown if you are using session-level registration in this case, set the capacity for each session individually. The waitlist will only take effect after this number of contacts have registered. Maximum event capacity (event-level registration only): Enter the maximum number of people who can attend your event.Open the General tab and find the Venue constraints area. Open the Events work area, go to the events list ( Events > Event > Events), and then open or create an event. To enable or disable the waitlist for any event (for both event-level and session-level registration): You should create a segment that finds these contacts (where (Automatically-register = No) and (Invited = Yes)) and then use a customer journey to send them an email that invites them to visit the event website to accept the slot. If the identified waitlist record has Automatically register set to No, then the waitlist record has its Invited field changed from No to Yes to indicate that space is now available for that contact.If the identified waitlist record has Automatically register set to Yes, then an event registration record is generated for the contact and the associated waitlist record is deleted.One of the following occurs, depending on whether the contact is using automatic registration or not: The oldest existing waitlist record is identified by checking the registration date/time. When new space becomes available, the waitlist reacts as follows: Users can also add registrants directly to the session or event Waitlist from here. Registrants added to the Event registration or Session registration lists in this way will join the event immediately without getting placed on the waitlist. Then go to the Registration and attendance tab for the session and add new registrations to the Session registration list here. ![]() ![]()
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